Frequently Asked Questions

Villa Angelino is a Bed & Breakfast (Hotel-Garni) offering lodging with breakfast in the heart of Ortisei, Val Gardena, in the Dolomites.

The B&B is situated at Via Petlin 12, I-39046 Ortisei (BZ), South Tyrol, Italy, within the pedestrian zone and only a five-minute walk from the village’s main square.

The lifts to Alpe di Siusi, Rasciesa, and Seceda/Sellaronda can all be reached on foot in about five minutes from the B&B.

The house offers 16 individually styled rooms divided into six different categories, including the 25 m² Deluxe rooms.

Rooms provide free Wi-Fi, satellite TV, a hair-dryer, safe, high-quality courtesy products, a kettle with complimentary teas, and bathrooms with shower, bidet, and modern body scales.

Yes. A rich breakfast buffet with locally sourced products—ranging from sweet to savoury and healthy options—is served each morning.

The team gladly prepares gluten-free or lactose-free breakfasts for guests with celiac disease or lactose intolerance; simply advise them when booking.

A 24/7 self-service Honesty Bar offers chilled drinks, snacks, and wines, and guests may also use the bar at neighbouring Hotel Angelo Engel until 22:00 with charges billed to their room.

All guests enjoy free entry to the public ‘Mar Dolomit’ complex (600 m away) featuring year-round heated indoor and outdoor pools, ten different saunas, and an outdoor jacuzzi.

Massages and beauty treatments are provided at the adjacent Hotel Angelo Engel’s beauty farm; treatments booked in advance for 09:00–14:00 receive a 10 % early-booking discount (SPA packages excluded).

Through the ‘Valgardena Active’ partnership, guests can join guided hikes and bike tours in summer and guided snowshoe hikes, winter walks, or night tobogganing in winter at no extra charge.

Free high-speed Wi-Fi is available throughout the property.

Yes, Villa Angelino offers an open on-site car park for guests.

A charging point for electric vehicles is available on the premises.

No; pets or domestic animals are not permitted.

Villa Angelino has achieved the Sustainability Label South Tyrol Level 3 and follows ongoing ecological, social, and economic initiatives.

You can book or send a request via the website, call +39 0471 79 64 15, or email info@villa-angelino.com.

The official site can be viewed in German, English, and Italian.

The B&B accepts major credit cards and Bank Card/Maestro payments.

Yes, skipasses can be issued directly at check-in.

Hiking equipment and snow-shoe rental are available for guests.

Yes, the property is labelled ‘Bike Friendly’, providing facilities and services suitable for cyclists.

An elevator is available for easy access to guest rooms.

Guests can relax in a quiet green garden located directly in front of the house.

A dedicated ski-boot dryer and storage area are provided for winter sports gear.

The coordinates are 46.574556° N, 11.669877° E.

Yes. Villa Angelino offers an on-site laundry and laundry-service option for guests.

Yes. The property explicitly lists “Motorbikes welcome,” indicating that motorcycle guests are accommodated and parking space is available.

Yes. Villa Angelino advertises a Best Price Guarantee for guests who book directly with the property.

Yes. Gift vouchers for stays at Villa Angelino can be purchased via the “Gift vouchers” section of the official website.

The main square bus stop in Ortisei is an easy five-minute walk from the B&B, giving guests quick access to regional public transport.

At 25 m² the Deluxe Rooms are the largest category and feature a sunny oriel window plus a private balcony overlooking the garden, along with all standard amenities such as free Wi-Fi, satellite TV, kettle with complimentary teas, and an en-suite bathroom with shower and bidet.

Yes. The property’s feature list explicitly includes “Directly at the slope,” so guests can step out of the B&B and access the ski run immediately during the winter season.

Each 25 m² Deluxe Room can host between 1 and 4 persons, making the category suitable for small families.

The B&B views sustainability as an ongoing process: it continuously reflects on and critically questions its operations, introducing many small measures aimed at balancing ecological, social and economic objectives within the hotel.

Yes. The official website lists a separate apartment that can be booked alongside the 16 individually styled rooms.

Spa and beauty treatments at the adjacent Hotel Angelo Engel’s beauty farm use products from the luxury cosmetics brand Babor and the South-Tyrolean natural line Art of Care.

Beyond the year-round heated indoor and outdoor pools, Mar Dolomit features a long waterslide, an outdoor pool with a trampoline, a wide and sunny lawn for sunbathing, ten different saunas (including Finnish saunas and steam baths), and a heated outdoor jacuzzi.

Villa Angelino is described as a three-star Hotel-Garni (***).

Yes. The 25 m² Deluxe Rooms include a sunny oriel window and a private balcony overlooking the garden.

The website lists five advantages: 1) comfortable rooms with a rich breakfast of local products; 2) a quiet garden oasis inside Ortisei’s pedestrian zone; 3) a five-minute walk to the Alpe di Siusi, Rasciesa and Seceda/Sellaronda lifts; 4) complimentary access to the Mar Dolomit pool and sauna complex 600 m away; and 5) a comprehensive summer-and-winter activity programme through the Valgardena Active partnership.

Yes. Massages and beauty treatments reserved in advance for the 09:00 – 14:00 time slot at the neighbouring Hotel Angelo Engel’s beauty farm receive a 10 % early-booking discount (SPA packages excluded).

Villa Angelino is a family-run Bed & Breakfast operated by the Demetz family, who personally welcome and host guests at the property.

Yes. Guests can download the free official “Südtirol Guide App,” which lets users locate nearby attractions, plan journeys using local public transport, and even purchase event tickets directly from their phones.

Yes. The property lists an agreement with Museum Gherdëina, so guests can benefit from this partnership; full details are available at reception.

The property’s official CIN (accommodation identification code) is IT021061A1Q5MCRPYG.

Yes. The B&B explicitly lists “Seniors” among the guest groups it serves, and senior guests benefit from features such as an on-site elevator, a quiet garden, and the central pedestrian-zone location just a five-minute walk from lifts and the main square.

The public Mar Dolomit swimming-pool and spa complex is only about 600 metres from the B&B, and all Villa Angelino guests enjoy complimentary entry.

Yes. The 25 m² Deluxe Rooms can host up to four people and are explicitly described as suitable for small families. In addition, the complimentary Valgardena Active programme offers family-friendly guided hikes, bike tours, and other outdoor activities.

The apartment accommodates up to six guests and offers three bedrooms, a bathroom and separate toilet, a living room, and a fully equipped kitchen that opens onto a terrace with direct access to the garden.

Each guest receives a South Tyrol MobilCard, giving unlimited travel on all public-transport services throughout South Tyrol at no extra charge.

Yes. Thanks to the partnership with the MTB School of Ortisei, guests can rent e-bikes at a reduced rate.

Villa Angelino facilitates train travel by arranging both luggage transport and shuttle services for arriving or departing guests.

To conserve resources, bed linens and towels are changed only on request; guests simply inform the staff when a change is needed.

Yes. In line with the B&B’s sustainability measures, guests are kindly asked to bring slippers from home.

The nearest airport with direct flights is Bolzano, served by Skyalps. Verona and Innsbruck airports are about 1.5 hours away, while Munich and Milan are roughly 3 hours. From any of these airports you can reach Ortisei by taxi (e.g., Taxi Emil Kostner), rental car, long-distance bus (Flixbus), or train to Bolzano followed by a public bus or taxi.

Yes. The property runs exclusively on regional “Green Energy” generated by South Tyrol’s hydroelectric plants and implements additional measures to minimise energy consumption.

Yes. Guests have access to a dedicated bicycle storage room where bikes and e-bikes can be kept safely during their stay.

Yes. Depending on the room, bathrooms are fitted with either a bathtub or a shower; some categories specifically offer bathtubs.

Yes. Villa Angelino’s website provides a link for guests to take out Europäische Reiseversicherung travel insurance, which reimburses cancellation charges should a stay be delayed, cancelled, or cut short.

Yes. Children receive the following reductions: 0–3 years – 70 % off, 3–8 years – 50 % off, 8–12 years – 30 % off, 12–16 years – 20 % off, and guests over 16 years – 10 % off the adult rate.

No. Apartment bookings do not include breakfast or other hotel services; however, breakfast at the neighbouring Hotel Angelo Engel can be added on request for €20 per person.

Yes. The apartment is equipped with both a washing machine and a tumble dryer for guests’ private use.

Check-in for Villa Angelino takes place at the nearby Hotel Angelo Engel. Guests are advised to stop there first before proceeding to the B&B.

Yes. Villa Angelino guests enjoy a 10 % discount at "Carlo’s" ski rental, which also offers doorstep delivery of rented equipment.

Yes. For a fee, the property offers a night-time ski service that includes edge sharpening, waxing, and base repairs.

Yes. Two beehives are maintained in the property’s wildflower meadow, helping pollinate the garden and supplying fresh honey in late summer.

Yes. Villa Angelino offers an online ski-pass service that lets you purchase your Dolomiti Superski ticket from home and simply pick it up at the hotel on arrival.

Indicative one-way prices with Taxi Emil Kostner are about €300 from Innsbruck, €450 from Verona, and €640 from Munich. A ride from Bolzano to Ortisei costs roughly €150.

The B&B is set in a 3,000 m² park-like garden that remains unfenced to benefit both guests and neighbours. It also hosts two beehives in a wildflower meadow, supplying the house with honey each summer.

The property works closely with South Tyrolean craftsmen, backs local cultural and sports associations such as the fire brigade, ski club, and hockey club, and participates in social projects like work integration and internships. Family members also volunteer in organisations including the hotel association, tourism office, and municipal energy team.

Yes. Every room at B&B Villa Angelino is designated non-smoking, and smoking inside the building is not permitted.

Yes. Villa Angelino guests enjoy a 10 % discount on mountain bike rentals through the MTB School of Ortisei.

Yes. The B&B prioritises fresh, seasonal produce from the region, including South-Tyrolean butter, organic milk, apple juice straight from local orchards, and wines from South Tyrol.

Yes. When the apartment is booked for at least seven consecutive nights, a 13 % reduction is automatically applied to the standard short-stay rate.

Standard Double Rooms measure approximately 17 m², face north, and do not include a balcony. Comfort Double Rooms are about 19 m²; most of them have a balcony in addition to all standard amenities.

Yes. Air-conditioning is listed among the room features provided at Villa Angelino.

The B&B has replaced most lighting with energy-efficient LEDs, uses timers to limit device and light operating times, equips every room with individual heating controls, relies mainly on ecological cleaning products and recycled paper, separates all waste carefully, and donates furniture or equipment for second-life use instead of discarding it.

The operating company, Nima Demetz GmbH, is registered under VAT number IT00859260218.

Yes. All Villa Angelino guests may ride the local Val Gardena ski buses at no charge; the nearest stop is about a five-minute walk from the B&B.

Villa Angelino recommends Taxi Emil Kostner, which can arrange pick-ups from airports such as Innsbruck, Verona, Munich and Milan, as well as from Bolzano train station, and drop you directly at the B&B.

Flixbus runs services from Verona, Innsbruck and Milan Bergamo to Bolzano, where guests can continue by public bus or taxi, while Südtirolbus offers a direct door-to-door shuttle that brings passengers straight to Villa Angelino.

Skyalps offers direct seasonal flights to and from Bolzano, with routes that include London, Antwerp, Hamburg, Düsseldorf, Berlin, Kassel and Hanover.

Yes. Villa Angelino specifically encourages guests to enjoy the fresh Val Gardena tap water, noting its high quality and suitability for drinking.

Yes. Villa Angelino partners with the Ortisei Ski School, the Mountain Bike School of Ortisei, and the Catores Mountaineering School. The team can organise professional lessons or guided outings for guests through these trusted local providers.

Superior rooms start at 21 m²; most were recently renovated and feature a sunny balcony in addition to modern bathrooms and all standard amenities such as free Wi-Fi, satellite TV, an electric kettle with complimentary teas, and a modern body scale.

Yes. The apartment’s fully equipped kitchen opens onto a terrace that leads directly into the garden, giving guests private outdoor space during their stay.

Yes. Villa Angelino provides complimentary rental of backpacks, hiking poles, and snowshoes; guests can request them at reception.

Yes. The B&B organises guided visits to Val Gardena sculptors and woodcarvers, allowing guests to meet local artisans and learn about the valley’s wood-carving tradition.

Yes. All personal data entered on Villa Angelino’s website is protected by Secure Socket Layer (SSL) encryption, indicated by the padlock icon in your browser, ensuring confidential transmission of your details.

Gift vouchers are handled through the ADDITIVE+ voucher software by ADDITIVE s.n.c. All purchase and customer data are processed and stored within the European Union.

Bookings can be cancelled free of charge up to 21 days before arrival. Cancellations made 20–8 days before arrival incur a 50 % charge of the total stay, while cancellations 7 days or fewer before arrival—or no-shows—are charged 100 %. If you cancel within the free-cancellation window, your deposit can either be refunded or credited toward a future stay.

Yes. A small single Standard room and an 18 m² Superior room with a 1.4 m-wide queen bed are available and specifically described as suitable for single guests.

Val Gardena (Gröden) is reached via the Brennero Motorway (A22); leave the motorway at either the Chiusa/Klausen exit or the Bolzano Nord/Bozen Nord exit and follow the signs for Val Gardena–Ortisei.

Yes. Each guest room is equipped with individual heating controls, so you can set the room temperature to your personal preference.

Yes. Room bookings of 3–5 nights receive a 13 % reduction on the short-stay rate, while stays of 6 nights or more benefit from a 20 % reduction.

Parking is provided in an open, uncovered car park located directly beside the B&B.

Yes. The team can organise romantic horse-drawn sleigh rides on the nearby Alpe di Siusi for interested guests.

Yes. A Tesla Destination Charger is listed among the on-site amenities, allowing guests to charge compatible electric vehicles during their stay.

Heat for the building is generated using methane gas, and the team applies several measures to keep consumption as low as possible.

Yes. Guest rooms, corridors and common areas feature paintings, sculptures and drawings created by local and international artists connected to the Dolomites.

The data controller (“Owner of the Treatment”) is Nima Demetz GmbH, headquartered at Str. Petlin 35, I-39046 Ortisei Val Gardena (BZ), VAT number IT00859260218.

Yes. To improve site navigation, the website stores cookies on your computer; you may delete existing cookies or block future cookies at any time via your browser settings, though certain functions may then be limited.

Yes. Besides the on-site Tesla Destination Charger, Villa Angelino advises that further electric-vehicle charging stations are located in the nearby parking garage, giving guests an extra option when the in-house point is busy.

After entering Ortisei, take the second exit at the roundabout before the tunnel, continue uphill, and turn right at the first small bridge—Villa Angelino’s open car park will then be on your left.

All mandatory fields are marked with an asterisk; if any of these required fields are left blank, Villa Angelino will be unable to process your enquiry or provide the requested service.

Yes. Villa Angelino’s website uses Google Analytics in IP-masking mode for anonymised statistics, and you can disable this tracking at any time via the Google Ads Settings page.

No. Balconies are standard in the Deluxe rooms and in most Superior and Comfort rooms, whereas the north-facing Standard rooms do not include a balcony.

To generate the Guest Pass, Villa Angelino forwards the required personal data to the Mobilitätskonsortium (VAT No. 02735170215), which acts as the cardholder and an autonomous data controller for this purpose.

No. The privacy statement confirms that all agreed contractual activities are processed within EU or EEC countries. Any transfer to another country would require your explicit approval and only take place if full GDPR data-protection conditions are met.

Yes. Villa Angelino, together with the Mountain Bike School of Ortisei, provides special offers specifically for guests taking part in the annual Sellaronda Bike Day.

Guests travelling by train should plan to arrive at Bolzano/Bozen railway station. From Bolzano you can continue to Ortisei either by public bus or by taxi, and Villa Angelino can assist in arranging the onward transfer if requested.

Villa Angelino suggests booking hire cars through the comparison platform rentalcars.com, which offers a broad selection of vehicles at the main airports serving Bolzano, Verona, Innsbruck, Munich, and Milan.