Frequently Asked Questions

Villa Angelino is a Bed & Breakfast (Hotel-Garni) offering lodging with breakfast in the heart of Ortisei, Val Gardena, in the Dolomites.

The B&B is situated at Via Petlin 12, I-39046 Ortisei (BZ), South Tyrol, Italy, within the pedestrian zone and only a five-minute walk from the village’s main square.

The lifts to Alpe di Siusi, Rasciesa, and Seceda/Sellaronda can all be reached on foot in about five minutes from the B&B.

The house offers 16 individually styled rooms divided into six different room categories: Standard, Comfort, Superior, Small Superior, Deluxe, and Single. The Apartment is also listed as an accommodation option.

Rooms provide free Wi-Fi, satellite TV, a hair-dryer, safe, high-quality courtesy products, a kettle with complimentary teas, and bathrooms with shower, bidet, and modern body scales.

Yes. A rich breakfast buffet with locally sourced products—ranging from sweet to savoury and healthy options—is served each morning. The B&B prioritises fresh, seasonal produce from the region, including South-Tyrolean butter, organic milk, apple juice straight from local orchards, and wines from South Tyrol.

Yes. The team gladly prepares gluten-free or lactose-free breakfasts for guests with celiac disease or lactose intolerance; simply advise them when booking. Limited vegan breakfast options are also available, and other food allergies or dietary requirements can be accommodated on request.

Yes. A 24/7 self-service Honesty Bar offers chilled drinks, snacks, and wines, and includes seating options for guests. The bar is open around the clock—24 hours a day, 7 days a week—so you can help yourself at any time. Guests may also use the bar at the neighbouring Hotel Angelo Engel until 23:00, with charges billed to their room.

Villa Angelino does not have an on-site pool. However, all guests enjoy complimentary entry to the nearby Mar Dolomit pool and sauna complex, about 600 m from the B&B. Your ticket is delivered electronically via the GuestCard and must be shown with an ID at the entrance. The facility offers year-round heated indoor and outdoor pools, a long waterslide, an outdoor pool with a trampoline, a spacious sun-bathing lawn, ten different saunas including Finnish saunas and steam baths, and a heated outdoor jacuzzi. The pools are open to guests of all ages, while access to the saunas is restricted to those aged 16 and over. Guests have unlimited access and may enter and exit the complex as often as they wish throughout the day. Opening hours vary slightly by season; according to the current schedule the pools are generally open daily from 13:00 to 20:00, with extended hours until 22:00 on Tuesdays and Fridays. The sauna area usually runs from 14:00 to 20:00 on Thursday, Saturday and Sunday, and until 22:00 on Tuesday and Friday, with an additional Wednesday session (14:00–20:00) during high season.

Yes. Massages and beauty treatments are carried out at the adjacent Hotel Angelo Engel’s beauty farm. Treatments booked in advance for the 09:00–14:00 time slot receive a 10 % early-booking discount (SPA packages excluded).

Through the ‘Valgardena Active’ partnership, guests can join guided hikes and bike tours in summer and guided snowshoe hikes, winter walks, or night tobogganing in winter at no extra charge.

Yes. Free high-speed Wi-Fi is available across the entire property—including all guest rooms, common areas, and inside the self-catering apartment—with typical download and upload speeds of about 100 Mbps.

Villa Angelino has achieved the Sustainability Label South Tyrol Level 3 and also holds the GSTC® Certificate, an internationally recognised global standard for sustainable tourism. The B&B follows ongoing ecological, social, and economic initiatives.

You can book or send a request via the website, call +39 0471 79 64 15, or email info@villa-angelino.com.

The official site can be viewed in German, English, and Italian.

Villa Angelino accepts cash, Bank Card/Maestro payments, and major credit cards, including American Express, Visa, and MasterCard.

An elevator is available for easy access to guest rooms.

A dedicated ski-boot dryer and storage area are provided for winter sports gear.

The coordinates are 46.574556° N, 11.669877° E.

Yes. The property explicitly lists “Motorbikes welcome,” indicating that motorcycle guests are accommodated and parking space is available.

Yes. Villa Angelino advertises a Best Price Guarantee for guests who book directly with the property.

Yes. Gift vouchers for stays at Villa Angelino can be purchased via the “Gift vouchers” section of the official website.

The main square bus stop in Ortisei is an easy five-minute walk from the B&B, giving guests quick access to regional public transport.

At 25 m² the Deluxe Rooms are the largest category and stand out for their sunny oriel window and a private balcony with views of the garden. They also include all standard amenities such as free Wi-Fi, satellite TV, a kettle with complimentary teas, and an en-suite bathroom with shower or bathtube and bidet.

Yes. The property’s feature list explicitly includes “Directly at the slope,” so guests can step out of the B&B and access the ski run immediately during the winter season.

The B&B views sustainability as an ongoing process: it continuously reflects on and critically questions its operations, introducing many small measures aimed at balancing ecological, social and economic objectives within the hotel.

Yes. The official website lists a separate apartment that can be booked alongside the 16 individually styled rooms.

Spa and beauty treatments at the adjacent Hotel Angelo Engel’s beauty farm use products from the luxury cosmetics brand Babor and the South-Tyrolean natural line Art of Care.

Villa Angelino is described as a three-star Hotel-Garni (***).

The website lists five advantages: 1) comfortable rooms with a rich breakfast of local products; 2) a quiet garden oasis inside Ortisei’s pedestrian zone; 3) a five-minute walk to the Alpe di Siusi, Rasciesa and Seceda/Sellaronda lifts; 4) complimentary access to the Mar Dolomit pool and sauna complex 600 m away; and 5) a comprehensive summer-and-winter activity programme through the Valgardena Active partnership.

Villa Angelino is a family-run Bed & Breakfast operated by the Demetz family, who personally welcome and host guests at the property.

Yes. Guests can download the free official “Südtirol Guide App,” which lets users locate nearby attractions, plan journeys using local public transport, and even purchase event tickets directly from their phones.

Yes. The property lists an agreement with Museum Gherdëina, so guests can benefit from this partnership; full details are available at reception.

The property’s official CIN (accommodation identification code) is IT021061A1Q5MCRPYG.

Yes. The B&B explicitly lists “Seniors” among the guest groups it serves, and senior guests benefit from features such as an on-site elevator, a quiet garden, and the central pedestrian-zone location just a five-minute walk from lifts and the main square.

Yes. The 25 m² Deluxe Rooms can host up to four people and are explicitly described as suitable for small families. In addition, the complimentary Valgardena Active programme offers family-friendly guided hikes, bike tours, and other outdoor activities.

The self-catering apartment offers about 110 m² of living space and can host up to six guests. It comprises three separate bedrooms, two bathrooms, a bright living room, and a fully equipped kitchen that opens onto a terrace with direct access to the garden.

Yes. Every guest at Villa Angelino—whether you are in one of the B&B rooms or in the self-catering apartment—receives the complimentary South Tyrol Guest Pass. The pass gives you unlimited travel on all public-transport services throughout South Tyrol, including free rides on the local Val Gardena ski buses. It is linked to your stay and is valid from 00:00 on the day of arrival until 23:59 on the day of departure. Apartment guests enjoy exactly the same benefits as room guests and also receive the complimentary entry to the nearby Mar Dolomit swimming-pool and sauna complex that is included for all Villa Angelino visitors.

To conserve resources, bed linens and towels are changed only on request; guests simply inform the staff when a change is needed.

Yes. In line with the B&B’s sustainability measures, guests are kindly asked to bring slippers from home.

The nearest airport with direct flights is Bolzano, served by Skyalps. Verona and Innsbruck airports are about 1.5 hours away, while Munich and Milan are roughly 3 hours. From any of these airports you can reach Ortisei by taxi (e.g., Taxi Emil Kostner), rental car, long-distance bus (Flixbus), or train to Bolzano followed by a public bus or taxi.

Yes. The property runs exclusively on regional “Green Energy” generated by South Tyrol’s hydroelectric plants and implements additional measures to minimise energy consumption.

Yes. Villa Angelino’s website provides a link for guests to take out Europäische Reiseversicherung travel insurance, which reimburses cancellation charges should a stay be delayed, cancelled, or cut short.

No. Apartment bookings do not include breakfast or any other services of the neighbouring Hotel Angelo Engel. Guests may, however, add breakfast at the hotel on request for €20 per person.

Yes. The apartment is equipped with both a washing machine and a tumble dryer for guests’ private use, and their use is already included in the rental rate—no additional fees apply.

Check-in for Villa Angelino takes place at the nearby Hotel Angelo Engel. Guests are advised to stop there first before proceeding to the B&B.

Yes. Villa Angelino guests enjoy a 10 % discount at "Carlo’s" ski rental, which also offers doorstep delivery of rented equipment.

Yes. For a fee, the property offers a night-time ski service that includes edge sharpening, waxing, and base repairs.

Dolomiti Superski and local lift tickets are not included in the room rate and are not discounted through the property. Skipasses can be issued directly at check-in. Villa Angelino also offers an online ski-pass service that lets you purchase your Dolomiti Superski ticket from home and pick it up at the hotel on arrival. Tickets can be purchased in advance, which provides a 5% discount.

Yes. Reception can organise taxi transfers to the nearest train stations—Bolzano or Bressanone—and to the airports of Bolzano, Verona, Innsbruck, Venice, Milan and Munich. Villa Angelino recommends Taxi Kostner for airport or train-station transfers. Indicative one-way prices are about €300 from Innsbruck, €450 from Verona, and €640 from Munich. A ride from Bolzano to Ortisei costs roughly €150. Rates vary according to distance, time of day and number of passengers, so guests should request a quotation and reservation.

The B&B is set in a 3,000 m² park-like garden that remains unfenced to benefit both guests and neighbours. It also maintains two beehives in its wildflower meadow; the bees help pollinate the garden and provide honey in late summer.

The property works closely with South Tyrolean craftsmen, backs local cultural and sports associations such as the fire brigade, ski club, and hockey club, and participates in social projects like work integration and internships. Family members also volunteer in organisations including the hotel association, tourism office, and municipal energy team.

Yes. Villa Angelino guests enjoy a 10% discount on standard mountain bike rentals through the MTB School of Ortisei. Thanks to the partnership with the MTB School of Ortisei, guests can also rent e-bikes at a reduced rate.

Yes. When the apartment is booked for at least seven consecutive nights, a 13 % reduction is automatically applied to the standard short-stay rate.

The B&B has replaced most lighting with energy-efficient LEDs, uses timers to limit device and light operating times, equips every room with individual heating controls, relies mainly on ecological cleaning products and recycled paper, separates all waste carefully, and donates furniture or equipment for second-life use instead of discarding it.

The operating company, Nima Demetz GmbH, is registered under VAT number IT00859260218.

Flixbus runs services from Verona, Innsbruck and Milan Bergamo to Bolzano, where guests can continue by public bus or taxi, while Südtirolbus offers a direct door-to-door shuttle that brings passengers straight to Villa Angelino.

Skyalps offers direct seasonal flights to and from Bolzano, with routes that include London, Antwerp, Hamburg, Düsseldorf, Berlin, Kassel and Hanover.

Yes. Villa Angelino specifically encourages guests to enjoy the fresh Val Gardena tap water, noting its high quality and suitability for drinking.

Yes. Villa Angelino partners with the Ortisei Ski School, the Mountain Bike School of Ortisei, and the Catores Mountaineering School. The team can organise professional lessons or guided outings for guests through these trusted local providers.

Superior rooms start at 21 m²; most were recently renovated and feature a sunny balcony in addition to modern bathrooms and all standard amenities such as free Wi-Fi, satellite TV, an electric kettle with complimentary teas, and a modern body scale.

Yes. Villa Angelino provides complimentary rental of backpacks, hiking poles, and snowshoes; guests can request them at reception.

Yes. The B&B organises guided visits to Val Gardena sculptors and woodcarvers, allowing guests to meet local artisans and learn about the valley’s wood-carving tradition.

Yes. All personal data entered on Villa Angelino’s website is protected by Secure Socket Layer (SSL) encryption, indicated by the padlock icon in your browser, ensuring confidential transmission of your details.

Gift vouchers are handled through the ADDITIVE+ voucher software by ADDITIVE s.n.c. All purchase and customer data are processed and stored within the European Union.

Yes. A small single Standard room and an 18 m² Superior room with a 1.4 m-wide queen bed are available and specifically described as suitable for single guests.

Val Gardena (Gröden) is reached via the Brennero Motorway (A22); leave the motorway at either the Chiusa/Klausen exit or the Bolzano Nord/Bozen Nord exit and follow the signs for Val Gardena–Ortisei.

Yes. Room bookings of 3–5 nights receive a 13 % reduction on the short-stay rate, while stays of 6 nights or more benefit from a 20 % reduction.

Yes. The team can organise romantic horse-drawn sleigh rides on the nearby Alpe di Siusi for interested guests.

B&B Villa Angelino does not have its own EV charging station, but guests may use the charger at the neighbouring Hotel Angelo Engel. The station is equipped with a Type 2 connector that supplies three-phase AC power at up to 22 kW. Usage is billed at €0.55 per kWh. The charging point can be reserved in advance if desired, though this is not mandatory, and there is no limit on the charging duration.

Heat for the building is generated using methane gas, and the team applies several measures to keep consumption as low as possible.

Yes. Guest rooms, corridors and common areas feature paintings, sculptures and drawings created by local and international artists connected to the Dolomites.

The data controller (“Owner of the Treatment”) is Nima Demetz GmbH, headquartered at Str. Petlin 35, I-39046 Ortisei Val Gardena (BZ), VAT number IT00859260218.

After entering Ortisei, take the second exit at the roundabout before the tunnel, continue uphill, and turn right at the first small bridge—Villa Angelino’s open car park will then be on your left.

All mandatory fields are marked with an asterisk; if any of these required fields are left blank, Villa Angelino will be unable to process your enquiry or provide the requested service.

Yes. Villa Angelino’s website uses Google Analytics in IP-masking mode for anonymised statistics, and you can disable this tracking at any time via the Google Ads Settings page.

Deluxe rooms always include a private balcony. Most Superior and Comfort rooms also feature a balcony, while the north-facing Standard rooms do not. Standard Double Rooms measure about 17 m²; Comfort Double Rooms are roughly 19 m².

To generate the Guest Pass, Villa Angelino forwards the required personal data to the Mobilitätskonsortium (VAT No. 02735170215), which acts as the cardholder and an autonomous data controller for this purpose.

No. The privacy statement confirms that all agreed contractual activities are processed within EU or EEC countries. Any transfer to another country would require your explicit approval and only take place if full GDPR data-protection conditions are met.

Yes. Villa Angelino, together with the Mountain Bike School of Ortisei, provides special offers specifically for guests taking part in the annual Sellaronda Bike Day.

Guests travelling by train should plan to arrive at Bolzano/Bozen railway station. From Bolzano you can continue to Ortisei either by public bus or by taxi, and Villa Angelino can assist in arranging the onward transfer if requested.

Villa Angelino suggests booking hire cars through the comparison platform rentalcars.com, which offers a broad selection of vehicles at the main airports serving Bolzano, Verona, Innsbruck, Munich, and Milan.

Yes. As Villa Angelino guests, children can take part in the Val Gardena Active KIDS programme either free of charge or at a specially reduced rate, just like the adult Val Gardena Active offers.

Yes. The Val Gardena Active programme lists regular yoga experiences, and Villa Angelino guests may join these sessions free of charge or for a small preferential fee.

Yes. To display text correctly, the website loads Google Web Fonts; your browser therefore connects to Google servers, which receive your IP address solely for this purpose.

Data are stored only for the period strictly necessary for the specific purpose: enquiries are kept just long enough to process them, browsing data only as needed, administrative records for the legally required time, and dispute-related data until the matter is resolved.

Villa Angelino offers its staff fair pay and regulated working hours, individual language courses and job-specific training, involvement in decision-making through seasonal reviews and monthly department meetings, regular team-building events, and free use of mountain bikes, snowshoes, and a fitness room.

Yes. When you open the Google Maps section, Google is informed that you accessed the corresponding subpage and receives the browsing data collected during your visit; if you are logged into a Google account, the data are linked to that account. Google may store the information for advertising, market-research, and user-experience purposes unless you log out before interacting with the map.

Credit-card details entered in the ADDITIVE+ voucher system are transmitted only to the external payment provider for processing and to Villa Angelino’s tax accountant to meet fiscal obligations; no other third parties receive this data.

Yes. The website stores cookies to improve site navigation and also uses cookies for Google AdWords, Tag Manager, and remarketing campaigns. Guests may delete existing cookies or block future cookies via their browser settings, though certain functions may then be limited. Google advertising and remarketing cookies can also be disabled via Google Ads Settings.

All third-party suppliers are contractually bound to apply the same privacy and security standards as Villa Angelino. Within these agreements, any e-mail addresses supplied to them are encrypted using hashing technology, preventing other parties from recovering the original addresses.

Yes. The privacy statement notes that Villa Angelino engages in profiling for marketing activities through agreements with third-party providers; you may object to this processing at any time by contacting the data controller.

For system efficiency the site automatically records your browser type and version, operating system, referrer page, the pages you access on the site, date and time of each visit, IP address, and similar technical information, all processed under Article 6 of the GDPR.

You may request confirmation of processing, obtain detailed information, correct errors, demand deletion, limit processing, receive your data in portable form, and lodge complaints with the data-protection authority, as outlined in the GDPR and Villa Angelino’s privacy policy.

The personal data required for creating the Guest Pass are processed under Article 6(1)(b) of the GDPR, because the data are necessary for providing the related service to the guest.

As a member hotel, Villa Angelino pays a fixed contribution for every overnight stay, helping to fund the regional public-transport system whose services guests can use with the included South Tyrol MobilCard.

No. Dogs and other domestic animals are no longer allowed at the property, and service or assistance animals are not permitted as an exception to the no-pets policy.

Yes. The description specifies that Standard Double Rooms feature carpet flooring (moquette).

Comfort Double Rooms: most are equipped with a bidet. Standard Double Rooms: some bathrooms do not have a bidet. If having a bidet is essential, please mention this preference when booking so we can allocate an appropriate room.

Yes. The recently renovated 18 m² Superior room includes a sunny south-facing balcony along with free Wi-Fi, TV, a 1.4 m-wide queen bed, and high-quality courtesy products.

Yes. The apartment description specifies one full bathroom plus an additional separate toilet for guest convenience.

No. Villa Angelino deliberately does not offer packed lunches; instead, whenever possible, the team has lunch together with guests at managed mountain huts and pastures along the hiking routes.

Yes. Villa Angelino states that it organises only "Green Events," ensuring that even activities such as the traditional mountain barbecue use reusable napkins, glasses, and plates to minimise environmental impact.

The "Jobs" section of the official website invites interested candidates to send a spontaneous application. Simply visit that page and submit your details as instructed.

Yes. Villa Angelino participates in social projects that include providing professional internships and work-integration placements for people with disabilities.

A deposit of 30 % of the total booking value is required at the time of reservation and may be paid via secure online link or bank transfer. Cancellations made 21 or more days before arrival incur no charge and the deposit is fully refunded via the original payment method or credited toward a future stay. Cancellations 20–8 days prior are charged 50 % of the total booking value, while cancellations from 7 days before arrival or no-shows are charged 100 %. The same deposit and cancellation conditions also apply to bookings for the self-catering apartment.

Rates change daily and are determined by several factors, including the length of stay, the season, and the selected room category, among others.

All floors are reachable by elevator, but rooms and common areas are not specifically equipped as fully barrier-free or wheelchair-accessible. Accessibility varies by room layout, and selected room categories may be suitable for autonomous wheelchair users. Guests should confirm individual requirements when booking.

Rooms are not equipped with air-conditioning. Portable fans are available on request during the summer months free of charge, and every room has individually adjustable heating for the winter season.

Yes. Certain rooms can accommodate one or two extra beds or a crib, and the Deluxe Room feature list explicitly includes both a cot and an extra bed. These can be provided upon request, so guests should mention this need when booking. When sharing a room with two adults, children receive discounts on the adult rate: 0–3 years – 70%, 3–8 years – 50%, 8–12 years – 30%, 12–16 years – 20%, and over 16 years – 10%. Each child is charged regardless of whether a separate bed is used.

Smoking is strictly prohibited inside the building, including all guest rooms. Guests who wish to smoke may do so in the designated outdoor smoking area provided in the garden.

Minimum-stay requirements vary by season and can range from 1 to 7 nights. The apartment is usually rented by the week, from Saturday to Saturday. Rooms generally offer more flexible arrival and departure times and a lower minimum stay.

Yes, guests may store luggage before check-in or after check-out.

Guest rooms are cleaned daily during a stay.

Yes, 10% VAT is included in the quoted room and apartment prices. The local tourist tax is not included; it is charged separately for every guest aged 14 and over and must be paid on departure. The local tourist tax is set annually by the municipality and is currently €4 per person per night; children under 14 are exempt.

Yes. The summer Val Gardena Active program available to Villa Angelino guests includes “Burning Dolomites” sunrise and sunset tours, either free of charge or at a special price.

Yes. As part of the Val Gardena Active summer program, Villa Angelino guests can take part in cooking classes, either free of charge or at a special price.

Most guest rooms do not have a refrigerator. Guests may use the shared refrigerator at the honesty bar to store items or request a small freestanding fridge for their room. A shared guest kitchen and microwave are not available, but every room has a kettle.

No, dedicated play facilities or play areas for children are not available.

Breakfast is served from 07:30 to 10:00.

Towels can be rented free of charge at reception. Slippers are also available on request at reception. Bathrobes are not provided by default, but guests may rent one for €10.

Staff or reception can assist guests in German, Italian, English, Dutch, Spanish, some French, and Japanese.

No, hypoallergenic bedding or allergy-friendly room options are not available.

Reception is staffed daily from 07:30 to 22:00. If you will arrive after 22:00, please inform us in advance by phone or e-mail; we will send you self-check-in instructions so you can access your room at any hour. No staff member is physically on-site overnight, but an emergency assistance number is available by phone outside reception hours.

Yes, guests can drive up to B&B Villa Angelino to unload luggage. They are kindly asked to first stop at Hotel Angelo Engel for check-in, where their license plate number will be entered into the system to allow access to the pedestrian area (ZTL). Open-air parking is available on the hotel premises.

No, the B&B does not have a quiet-hours policy. It offers rooms and breakfast only and is very quiet throughout the day.

The imprint lists the recipient code as P62QHVQ. It is shown for Garni-Hotel B&B Villa Angelino / Nima Demetz GmbH.

The listed website for Villa Angelino is www.villa-angelino.com.

Yes. Towels and bed sheets/bed linen are included for the self-catering apartment. A €100 final cleaning fee is charged for the apartment, but it is already included in the offer sent to guests or in the amount paid online.

Yes. Guests departing early may request a small lunchbox at reception on the day before departure.

Yes. The property is labelled ‘Bike Friendly’, providing cyclists with a secure storage room for bikes and e-bikes, bike-washing facilities, repair tools, and a repair stand.

Guests can access the building and their rooms outside reception hours using their key card/room card.

No, luggage assistance or porter service is not available.

B&B Villa Angelino is located in a very quiet setting surrounded by greenery.

Yes. Guests staying in the self-catering apartment can request an optional mid-stay cleaning service at any time. The fee is €100 per cleaning session. Regardless of whether you add this service, apartment towels are changed free of charge every three days and garbage is collected daily by the staff.

Yes, guests are allowed to bring and consume their own food or drinks in rooms or common areas.

Apartment rates are quoted per day for the entire apartment, for a maximum of 6 people, without meals.

Yes. The 18 m² small Superior room has a 1.4 m-wide queen-size bed and is described as ideal for single travellers, two young guests, or couples who prefer a closer sleeping arrangement.

The room descriptions indicate that some images are example pictures, and the website states that no room is exactly like another. Photos should therefore be understood as illustrative of the room or category rather than a guarantee of an identical room.

The room price page states that prices are per person per day, based on double occupancy and including breakfast. The listed room rates are shown under the B&B basis.

The Standard Double Room is described as Villa Angelino’s cheapest double-room category. These rooms start from 17 m², have carpeted floors, face north, and do not have a balcony.

The small single Standard room measures 12 m² and faces north, with a large bright window overlooking the garden. It has a bathroom with shower and toilet, while the wash basin is located in the room.

All rooms except the Small Superior Room can offer beds separated into two 90 x 200 m beds.

Yes. Every guest room includes a workspace suitable for laptop use.

Guests can register for Val Gardena Active activities at reception or online using the GuestPass.

Yes, guests may request a specific room, floor, or view when booking. While these preferences cannot always be guaranteed, the property will do its best to accommodate them.

Guests can find the current seasonal schedule and dates for Val Gardena Active activities in the printed brochure available at reception or online at https://www.valgardena-active.com/en.

The Single room accommodates 1 person, while all other room categories accommodate 2 people. Two Comfort rooms and one Superior room can accommodate a third person with an extra bed. Deluxe rooms can host between 1 and 4 persons, with up to 2 extra beds.

Most rooms feature a shower. Some Standard, Superior, and Deluxe rooms have a bathtub, and a bathtub can be guaranteed if a corresponding room is still available at the time of booking.

The rate for a double room remains the same whether it is occupied by one or two guests. A third person is always charged. The only exception is the apartment, where the rate is the same for up to six people.

The rooms have blackout curtains as well as a thin white curtain.

Val Gardena Active guided activities are conducted in Italian, English, and German.

Yes, Val Gardena Active activities are graded accordingly.

B&B Villa Angelino serves breakfast only. Guests may book dinner at the neighboring Hotel Angelo Engel or at Classic Hotel am Stetteneck. Other nearby recommendations include pizza at Turonda, traditional dishes at Da Checco or Sotriffer, meat dishes at Tubladel, and hut dining at Costamula. For drinks, Café Stetteneck and Cercia Winebar are recommended.

Yes, the self-catering apartment kitchen includes a dishwasher with detergent. It also has a refrigerator, induction stove with pots and pans, oven, microwave, filter coffee maker, Moka, Nespresso machine without capsules, electric kettle, toaster, dishes, glasses, cutlery, and cooking utensils. Additional equipment provided includes a washing machine, tumble dryer, iron and ironing board, drying rack, vacuum cleaner, mop, broom, dustpan, all-purpose cleaner, trash bags, toilet paper, towels, soap, shampoo, hair dryer, and make-up mirror. The apartment is not equipped with basic cooking ingredients such as salt, oil, or sugar. Upon request, a complimentary morning bread roll service is available; the apartment is not cleaned during the stay, trash is collected daily in the late morning, and towels are changed every 4 days.

ID or Passport

Yes 16

No.

No

No replacement fee

Yes. Guests staying in the self-catering apartment can request a free morning bread-roll delivery service.

Trash from the apartment is collected daily in the late morning by the staff, so guests do not need to take care of waste disposal themselves.

Check-out is at 10:00, and late check-out is not available. Guests may leave their car in the parking lot for the day free of charge and store their luggage.

High chairs or booster seats are available upon request for use during breakfast or in the apartment. Please inform the staff in advance so they can arrange these items for you.

No security or damage deposit is required for Standard room bookings. Guests can reserve a Standard room without any upfront payment for potential damages.

A hidden safe for valuables is available in the self-catering apartment upon request. Guests can request this service at any time during their stay.

An iron and ironing board are not available for loan to room guests; these amenities are provided exclusively in the apartment. Room guests may use the laundry service, which is charged per item, with ironing-only service priced at 50 % of the full laundry rate.

Villa Angelino does not have a fitness room or gym on the premises, and guests also do not have access to such facilities at any partner hotel. Consequently, no additional fee applies.

The property has one Deluxe room that connects to an adjacent Comfort room via a door in the corridor. This is the only inter-connecting room option available for families requiring adjoining accommodation.

Most rooms are equipped with USB charging ports or universal power adapters. If your room does not have them, adapters can be borrowed free of charge at the reception.

B&B Villa Angelino does not have its own dedicated sheltered or locked motorcycle parking, but guests may request a space in the underground garage at the neighbouring Hotel Angelo Engel. The service is subject to availability and costs €10 per motorcycle per night.

Room service is not available. This includes in-room breakfast or beverage delivery.

Yes. Reception can arrange babysitting or child-care services on request. The service costs about €25 per hour; please contact the front desk in advance to organise availability and timings.

Rooms on higher floors typically offer better mountain views, and Superior rooms generally provide the most favorable vistas.

The property does not provide a shuttle or courtesy transport to the ski lifts. Guests should make independent arrangements for transportation if needed.

There are no height restrictions for the on-site parking, but the spaces are narrow. Very large vehicles, such as vans or buses, must be parked at the neighboring Hotel Angelo Engel.

Standard check-in is guaranteed from 1:00. If the room is ready earlier, guests may check in before 1:00 at no additional charge.

Yes. An on-site laundry service is available. Prices per item are: underwear and socks €2, T-shirts and shorts €5, and shirts, sweaters or trousers €7; ironing only is charged at 50 % of the washing price. Turnaround time may be up to 48 hours. Guests who prefer to wash items themselves can use the nearby “Dolomiti Wash” coin laundromat, a five-minute walk from the property.

Most room categories are equipped with two 90 × 200 cm mattresses that can be joined as a king-size bed or separated into twin beds. The single rooms contain one 80 × 190 cm mattress. The Small Superior room offers a French bed with a single 140 × 200 cm mattress.

No, the non-apartment rooms are not equipped with a kitchenette or microwave for preparing simple meals. These room categories do not offer self-catering facilities.

Complimentary uncovered parking spaces are located directly beside the B&B and are generally sufficient, so no advance reservation is necessary. If you prefer covered parking, you can request a space in the nearby Hotel Angelo Engel underground garage (subject to availability) at €10 per night. When that garage is full, the public Station Garage in Ortisei, about a five-minute walk away, can be used for roughly €25 per night.

Yes. Every guest room is equipped with its own bathroom featuring either a bathtub or a shower, a toilet, and in many cases a bidet.

No. Electric kettles with complimentary teas are provided only in the Deluxe and Superior categories (including the 18 m² Small Superior room). Standard and Comfort rooms do not feature a kettle.

No. Villa Angelino itself does not feature an in-house sauna or wellness area; instead, all guests receive complimentary entry to the Mar Dolomit pool and public-sauna complex located about 600 m away.

Yes. The 35 m² apartment includes free private on-site parking exclusively for apartment guests.

Yes. The apartment is stocked with soap and shampoo, along with towels, a hair-dryer, and a make-up mirror for guest use.

The beauty farm/spa at Hotel Angelo Engel is open daily from 09:00 to 20:00. Villa Angelino guests may book massages and beauty treatments during these hours.

Massage and beauty treatments at the Hotel Angelo Engel beauty farm range from €50 to €120. Prices vary according to the specific treatment selected and its duration.

The 35 m² apartment is located on the first floor. It is fully accessible step-free, including access via an elevator.

The apartment is not equipped with air-conditioning. Portable fans are available on request during the summer months.

Yes. Apartment guests can store and dry their ski or snowboard equipment in the dedicated ski room available to all guests.

CCTV cameras monitor the property’s entrances and selected sections of the on-site parking lot. No specific information is available regarding surveillance of the bicycle or ski storage rooms.

Villa Angelino does not permit the use of drones on the premises. This restriction is in place to prevent potential injuries to guests who may be enjoying the garden.

The apartment has no internal stairs. It is not equipped with socket covers or other dedicated child-safety features.

Eco-friendly toiletries, including shampoo and soap, are provided in every room. They are replenished as necessary.

The on-site open parking spaces accommodate standard passenger cars only; larger vehicles such as buses or trucks cannot be parked.

There are no peak-season or holiday surcharges for the laundry service, babysitting, or parking garage at the neighbouring Hotel Angelo Engel. Rates for these services remain consistent throughout the year.

Villa Angelino fully complies with Italian fire-safety regulations. All guest rooms and common areas are fitted with smoke detectors and fire extinguishers, and clearly marked evacuation routes are posted throughout the property.

Misplaced items are stored for approximately six months. If ownership is known, Villa Angelino contacts the guest and provides the shipping company’s address so the guest can arrange collection and delivery.

The Fermeda chairlift was constructed in 1968, when the former ski lift was converted into a chairlift.

Après Ski Seceda is open every day from 08:00 am to 12:00 pm.

Under Italian law, children are not permitted to consume alcohol. Therefore, alcoholic beverages at the 24/7 self-service Honesty Bar are available only to guests who are not considered children under this legislation.

The apartment’s three bedrooms are configured as follows: two bedrooms each have a double bed, and the third bedroom is furnished with one twin bed.

Both bathrooms are situated off the shared hallway. None of the bedrooms has an en-suite bathroom.

Dinner or half-board at the neighbouring Hotel Angelo Engel is available to Villa Angelino guests for €48 per adult. Children benefit from a discounted rate.

The 24/7 self-service Honesty Bar operates on a trust basis: guests record each item taken on the form provided at the bar. The following morning, reception reviews the form and posts the charges to the guest’s room. Typical prices are €2–4.50 for snacks, about €2.50 for soft drinks, €3 for beer, and €11–26 for wine.

Some Valgardena Active activities require an additional participation fee, typically ranging from approximately €45 to €70 per activity.

Yes. Guests can charge e-bikes on site free of charge; no usage fee applies.

Yes, guests staying in the self-catering apartment may use the 24/7 self-service Honesty Bar at Villa Angelino. The bar is available around the clock for their convenience.

Check-in for the self-catering apartment begins at 16:00. Check-out must be completed by 10:00.

Villa Angelino does not provide supplementary baby equipment such as strollers, baby monitors, or bottle warmers. Families traveling with infants should plan to bring or independently arrange any required items.

Villa Angelino does not offer facilities to host small group events or meetings. Consequently, no dedicated spaces or services are available for corporate retreats, family reunions, or similar gatherings.

There are no fees for using the secure bicycle storage and repair facilities, even during peak season. No additional charges apply.

Guests may enjoy the 24/7 self-service Honesty Bar area without any minimum purchase requirement or cover charge.

For the 2026 summer season, both sections of the Seceda cableway run daily from 22 May 2026 until 2 November 2026, operating from 08:30 to 18:00.

The Fermeda quad chairlift is scheduled to open from 20 June 2026 to 20 September 2026 and runs every day from 09:30 to 16:30 during this period.

Yes. Children aged 0 to 7.99 years travel free of charge on the Seceda cableways when accompanied by an adult.

Each of the apartment’s two modern bathrooms is equipped with a shower (no bathtub), a WC, and a bidet.

The cable cars run on a seasonal schedule. In winter, both Seceda and Alpe di Siusi operate from the beginning of December to the beginning of April. For the summer season, Alpe di Siusi starts service at the beginning of May and Seceda follows in mid-May; both remain open until the beginning of November.

Villa Angelino does not offer an on-site bicycle rental service. Rentals cannot be arranged either through the reception or directly with the Mountainbike School.

Villa Angelino does not offer a shuttle or other transport assistance to the Mar Dolomit pool and sauna complex. However, the complex is within comfortable walking distance of the property.

Yes. The bicycle and ski storage rooms are equipped with CCTV or comparable security measures to protect guests’ equipment.

All busses to Ortisei stop close to the hotel

Villa Angelino does not currently provide seasonal package deals that include lift passes, guided activities, or other bundled services. Accommodation is offered on a standard basis without these add-ons.

Villa Angelino is not open year-round; it closes to guests each year in November and April for seasonal maintenance. Reservations are not available during these months.

The nearest grocery store is Despar Dolomiti, about a five-minute (approximately 500 m) walk from the property. It is open from 08:00 to 19:00.

Pick-up at Villa Angelino can be arranged through the Ortisei Ski School or partner schools exclusively for children’s lessons. Adult participants must meet at the designated external meeting points.

Ticket prices for the Ortisei–Furnes–Seceda cable cars vary by season and are approximately €80 for a round-trip.

The complimentary South Tyrol Guest Pass does not provide any discounts or free rides on the Seceda cable car. It likewise offers no discounts or free rides on any other local cable cars in either summer or winter.

Yes, mountain bikes are allowed on the Ortisei–Furnes–Seceda cable cars, and an additional transport fee applies.

There is no specific dress code or textile-free policy for the sauna area at Mar Dolomit. Guests may use the facilities without mandatory clothing requirements.

Villa Angelino does not offer a loyalty program or additional repeat-guest discounts beyond the existing long-stay reductions. Guests may continue to benefit from the published long-stay offers when applicable.

Villa Angelino can arrange guided skiing or snowboarding lessons that start directly from the property. This service is available for an additional fee.

Dolomiti Wash is open daily from 08:30 to 19:30. Pricing information is not presently available; guests are advised to consult the laundromat on site for current coin-operated rates.

The underground garage at Hotel Angelo Engel accommodates vehicles up to 2.10 meters in height. Villa Angelino guests should ensure their vehicle does not exceed this clearance when using the covered parking facility.

Villa Angelino does not offer or arrange grocery-delivery services for apartment guests. Consequently, there are no associated ordering procedures or delivery fees.

For the 2026/27 winter season, the Ortisei–Furnes cableway will be in operation from 04 December 2026 until 04 April 2027.

Throughout the 2026/27 winter season (04/12/2026–04/04/2027), the Ortisei–Furnes cableway operates daily from 08:30 to 16:30. The first ride departs at 08:30, and the last ride is at 16:30.

For no-shows or early departures, a cancellation fee of 100 % of the booking value applies. Guests are advised to obtain travel insurance to cover unforeseen circumstances such as illness.

Snow chains are not mandatory; however, winter tyres are recommended. In the event of heavy snowfall, the on-site parking area is promptly cleared and municipal services clean the surrounding streets, so road conditions generally improve shortly after the snow stops.

Guests incur no additional fees when paying the final bill with a credit card. The total cost is identical to payments made in cash or via bank transfer.

The 18 m² Superior room features a 1.4 m-wide Queen size bed, a sunny south-facing balcony, free Wi-Fi, satellite TV, a hairdryer, safe, and high-quality courtesy products. It also includes an electric kettle with complimentary teas and a modern body scale.

Après Ski Seceda is open every day from 08:00 to 12:00.

No, the property does not provide a barbecue or grill facility for guest use in the garden. Guests are welcome to enjoy the garden area, but cooking with barbecues or grills is not permitted.

Washing tabs are provided for the apartment’s washing machine. Guests therefore do not need to bring their own detergent.

Yes. The garden at Villa Angelino is equipped with a variety of outdoor furniture, including different types of chairs, sun-loungers, and sofas for guests to relax.

Villa Angelino can help arrange medical assistance for guests. A pharmacy and local doctor are available in town, and the Dolomiti Sportklinik, which treats injuries, is approximately 500 meters away.

Guest rooms and the apartment are equipped with standard Italian plugs. Power adapters can be borrowed from reception.

An automated external defibrillator (AED) or other advanced first-aid equipment is not available directly at B&B Villa Angelino. Guests can find it at the reception of the neighboring Hotel Angelo Engel.

The elevator accommodates up to four guests at a time. Internal dimensions are not specified.

The apartment is not equipped with built-in USB charging ports or universal power outlets. Guests should therefore bring their own appropriate adapters.

Group bookings, including reservations for more than three rooms or entire property buy-outs, are not accepted at this accommodation; therefore, no special group policies, discounts, or contractual terms are available.

The property does not have a dedicated business centre or self-service printer. Guests can request printing of boarding passes or other documents at reception, and this service is provided free of charge.

The nearest ATM is at Volksbank, approximately 200 meters from the property. It is accessible 24 hours a day for cash withdrawals.

The nearest pharmacy is about 200 metres from Villa Angelino in the town centre. It operates during normal business hours, from 08:00 to 18:00.

Carlo’s ski-rental shop is open daily from 08:00 to 19:00. Guests of B&B Villa Angelino enjoy complimentary delivery and collection of their equipment directly in the property’s ski room, so visiting the shop during its opening hours is not required.

Yes. The terrace of the 35 m² apartment is furnished with an outdoor table and six chairs, providing a comfortable setting for dining or relaxation.

The complimentary South Tyrol Guest Pass is limited to public transportation services only. It does not include discounts on museum admissions or other local cultural attractions.

Potential guests can read verified reviews on TripAdvisor at https://www.tripadvisor.it/Hotel_Review-g194841-d2445196-Reviews-B_B_Villa_Angelino-Ortisei_Val_Gardena_Province_of_South_Tyrol_Trentino_Alto_Adige.html. Additional testimonials are available on Google Reviews at https://share.google/tKz7QVrbQVl8WuCei.

The property does not offer seasonal promotions, early-bird discounts, or package deals at this time. Preferential rates are available for stays exceeding two nights, with further reductions for stays longer than six nights.

Minor updates are undertaken each season. The last major renovation was completed in 2008, and improvement works have been ongoing ever since.

The rustic Comfort rooms start at 19 m² and are slightly larger than the Standard category. Along with free Wi-Fi, satellite TV, a hair-dryer, safe and high-quality courtesy products, almost all Comfort rooms also feature a bidet and a balcony.

The property provides enough outdoor parking spaces to accommodate every guest. All guests can park on site without concern for availability.

No smoke detectors are installed, and inspections are conducted twice per year.

Room sizes are as follows: Small Single Standard – 12 m²; Standard – 17 m²; Comfort – from 19 m²; Superior with Queen-size bed – 18 m²; Superior – from 21 m²; Deluxe – 25 m²; Apartment for 2–6 people – 35 m².

Guests may send a non-binding enquiry through the “Request” page, confirm a reservation directly via the “Booking” page, and settle deposits or balances in advance through the secure “Online Payment” page.

Yes. Every guest room is fitted with its own individually adjustable heating control, so you can set the temperature to your personal comfort level at any time.

The privacy policy is available in English, Italian and German.